Main | Incident Notification: eClips content processing delay [CLOSED] »
Thursday
Oct242013

Incident Announcement - thesun.co.uk content loading into eClips Web [CLOSED]

Time:

An incident was declared today at 16:30

Incident Description:

An incident has occurred which is affecting new content from thesun.co.uk loading into eClips Web. New content from thesun.co.uk has not been populated into the eClips Web service since earlier today.

Cause:

Publisher supply has been disrupted

Expected Resolution Time:

Unknown at this time. We have escalated this to News UK and are awaiting an update.

Next Update:

Please expect the next update by 18:30