NLA eClips - Content Delivery Issues
The NLA has experienced an increase, recently, in content not being made available through the eClips Service to service delivery targets. This has effected regional titles, and City AM in particular. There is no common thread to the issues, which have been caused by various internal problems with publisher production systems.
These failures follow a lengthy period of successful delivery and we are working hard with the publishers in question to ensure normal service is resumed.
The NLA Service Operations team would like to apologise for the inconvenience caused and hopes that the established communication processes have ensured clients are notified appropriately.
If you have any questions or concerns please send a mail to the NLA Service Operations Management Team.