NLA eClips Service Incident: UPDATE

NLA eClips Service Incident Announcement

Time:

An incident was declared today at 09:30

Incident Description:

An incident has occurred which was preventing users from accessing the eClips service.  Service has returned but may be running slower than usual.

Cause:

The cause is related to a SQL server issue that is still under investigation and actively being worked on by the Service Engineering team.

Expected Resolution Time:

The eClips service is operating but users may experience a slower than normal service.

Next Update:

Please expect the next update by 10:30