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Wednesday
Apr022008

NLA eClips Service Incident - CLOSURE

Time:

An incident was declared at 14:19.

Incident Description:

The incident impacted users ability to view eClips content.  Users will have experienced time-outs when attempting to view clips during the incident.

Cause:

The cause of the incident is still under investigation.  A full report will be provided within 24-hours.

Expected Resolution Time:

The incident was resolved at 14:28.