FTP Services
Thursday, February 1, 2007 at 14:28 Since Monday (29 Jan) you may have experienced some problems with the eClips FTP service. Specifically, you may have had trouble when trying to execute directory listings. This problem was caused by the application of an upgrade to our Globalscape Secure FTP Server software where we moved from v3.2 to v3.3.
The v3.3 upgrade resolved a documented issue with the Globalscape software that caused stability issues under certain circumstances. While v3.3 seems to have solved that issue, it has created others.
We have formally logged the issue with Globalscape and have rolled back to v3.2 for the time being. Rolling back to v3.2 shouldn't have any adverse impact for PCAs using eClips.
This has only affected a very small number of clients under very special circumstances and we're sorry for any inconvenience it may have caused.
An update will be posted when more information becomes available.