Clippings Quality

You may have noticed that there are a higher number of clips that need re-processing after the weekend. This is due to a reccurring issue on Thursday/Friday night that disrupted our ability to post process articles (e.g. incorrect articles that need to be manually reprocessed).  We are currently working through a backlog of articles and correcting the problems so if you come across any, please report them in the normal way.  We are still investigating the issue that caused the problem in the first place, and as soon as we identify the cause we will let you know.
 
We are also seeing a small number of instances where articles are dropping random text elements meaning that articles are displaying with some words and/or text missing.  Our investigations have found that this appears to only be an issue in some versions of Acrobat Reader earlier than Version 8. We are still testing and have not ruled out that this may be an issue with our software.  We will keep you advised of the situation.
 
Please accept our apologies for any inconvenience caused and if you wish to discuss this further then please do not hesitate to contact us.