The NLA has a hardworking staff team split between its London and Tunbridge wells offices. We interviewed one of the team for the blog to explain a little more about what the organisation does day to day.
Dave Martin
Dave Martin is the NLA’s senior account manager. He is part of the team responsible for assisting and advising new clients of their licence requirements. He is based in the company’s Tunbridge Wells office. Dave has been with the NLA for 8-and-a-half years.
My day to day work: Normally my role will be to explain to companies why a licence for copyrighted newspaper clippings or web content is needed. I will help them make a decision on what licence they need and ensure it is as cost effective as possible. I’m also responsible for writing the company literature that we send to clients such as licence application forms.
How has the NLA changed since you started here? When I first started work here the NLA was a very different organisation and had a reputation for being tough. As we have become more established and more people grow to understand the benefits of having a licence I think relations with customers have definitely improved. The staff work hard to build up a positive relationship with our customers and to clear up any misunderstanding or confusion.
Best day in the office: The company is a great place to work for and my favourite day has to be when I finalised a licence for a very well-known company after years of negotiations to establish the type of licence that best suited its needs. But, I enjoy most days because I love the people I work with.
Hobbies out of work: With three small children I am pretty busy looking after them when not in work –so no time for hobbies just now!
Favourite read: It has to be The Sun, for Dear Deidre!